Remote Healthcare Service Provision


Project Number – MIS 5010962
Priority axis 4 - A Socially Inclusive Cross-Border Area
Investment priorities 9a - Investing in health and social infrastructure which contributes to national, regional and local development, reducing inequalities in terms of health status, promoting social inclusion through improved access to social, cultural and recreational
Intervention fields 053. Health infrastructure
081. ICT solutions addressing the healthy active ageing challenge and e-Health services and applications (including e-Care and ambient assisted living)
Call 2nd Call for proposals under priority axes 2 & 4
Lead Beneficiary Municipality of Oraiokastro
Beneficiaries Institute of Informatics and Telecommunications (IIT)-National Centre of Scientific Research "Demokritos"
Start Date Oct 12, 2017
End Date Mar 31, 2023
Budget 1.289.073,50 €
ERDF Contribution 1.095.712,48 €
National Contribution 193.361,03 €
The cross-border area is a rather rural area including remote villages with difficult access to large urban centers where health-care units exist. As a result, the rural population does not receive primary healthcare services. The proposed project aims at solving this problem by providing healthcare services to the targeted population on a regular basis with an emphasis on prevention and early diagnosis.

In particular, the project will develop two mobile health care units (one for each country) staffed with a multidisciplinary team (a general doctor, a nurse and a social worker) that will visit the population on a regular basis. Each mobile health unit is expected to serve 128 patients from the first month and 100 additional people during the second month. During the first visit each patient will be treated by all the members of the team, the necessary tests will be completed, the medical history of the patient will be recorded, as well as their symptoms and proposed method for treatment. This will be executed according to a standard protocol especially developed for this purpose. The second visit should be arranged at about 15 days after the first meeting, while the rest of the meetings are going to be held on a monthly basis. Further visits depend on the population to be served and the type of services to be provided. 

Each region will identify the framework of the provided services, the ICT services that be developed and the patients data that should be recorded. This includes to identify the requirements of each region regarding the healthcare service provision of rural areas and the development of the operation plan and a business plan for the mobile units operation. Additionally, a digital system for the recording and monitoring of the patients’ health status will be developed. All patients will have a personal electronic health file. Patients’ medical history, exams and the medical treatments they received from  the mobile unit will be recorded.

The electronic health file will be accessible by the hospitals in case the patient need to be transferred there. The project has a major social added value as it provides primary health-care services to the rural population with difficult access to health-care institutions. The provision of primary health-care services leads to early diagnosis of diseases and their effective treatment. This results in the improvement of citizens’ health, in less hospital admissions and consequently in reduced costs for the healthcare sector.

Finally, the cross-border cooperation in this project is of great importance as it will test the effectiveness of the project in two different states with different healthcare structure but with a major similar problem: the difficulty of access of rural population to healthcare units. This approach will enhance the transferability of the project in other regions, countries with similar characteristics.


D.2.1.3_Project leaflet_EN / GR / BG
D.2.3.2_Project Flyer _BG

D.3.1.2_Operation Plan_Mobile Health Unit_Municipality of Oreokastro_GR (EN abstr)
D.3.1.3_Business Plan_Provision of Primary Healthcare Services_Municipality of Oreokastro_GR (EN abstr)
D.3.3.2_Operation plan_Mobile Helath Unit of SouthWest Hospital_BG (EN abstr)
D.3.3.3_Business Plan_Provision of Primary Healthcare Services of SouthWest Hospital_BG (EN abstr)

D.6.1.2_Feasibility Study_Mobile Health Unit of Municipality of Oreokastro_GR (EN abstr)
D.6.3.2_Feasibility Study_Mobile Health Unit of SouthWest Hospital_BG

D.4.2.1&2_Software for the Mobile Health Units in Greece and Bulgaria

Mobile Health Unit of the Municipality of Oreokastro (GR)

Pepper - humanoid robot interacting with people:
- providing COVID-19 information regarding the outbreak number in the Municipality of Oreokastro, protection measurements etc.
- maintaining the patient's priority lines & appointments VIDEO
- checking the vaccination certificates VIDEO

Mobile Health Unit of the SouthWest Hospital (BG)
D.5.3.3 - Pilot Operation Report

D.6.3.5_Alzheimer's Disease_Medical and Social Aspects_EN
D.6.1.4_Study on the elderly & Alzheimer's cases in the Mun. of Oreokastro_GR (EN abstr)
D.6.3.4_Public attitudes towards vaccination & other COVID measures_BG (EN abstr)

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